User Data Deletion Policy & Instructions - Social Media Marketing - Kaizens
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Editorial note policy Oct 05, 2026

User Data Deletion Policy & Instructions

User Data Deletion Policy & Instructions

Last Updated: October 6, 2026

At Kaizens ([https://marketing.kaizens.net](https://marketing.kaizens.net)), we respect your privacy and provide transparent controls to manage, disconnect, and permanently delete your personal information and any associated data retrieved via third-party integrations (such as the Meta / Facebook Platform).

In compliance with Meta Platform Policies, General Data Protection Regulation (GDPR), and other global privacy laws, you have the right to request the deletion of all data collected through our service.

1. What Data Is Deleted Upon Request

When a data deletion request is processed, we permanently erase:

  • Account Records: Your name, email, profile credentials, and user preferences stored on marketing.kaizens.net.

  • Meta & Platform Tokens: User access tokens, Page access tokens, and App-scoped User IDs (ASUIDs).

  • Managed Assets: Connected Facebook Page identifiers, page names, and historical engagement cache.

  • Scheduled Content: Drafted, queued, or published post logs, media files, and post metadata stored in our application database.

2. How to Request Data Deletion

You can initiate the removal of your data using any of the three methods below:

Method 1: Remove via Facebook Settings (Recommended for Meta Data)

If you wish to remove Kaizens' access to your Facebook profile or pages and trigger an automated data deletion callback:

  1. Log in to your Facebook profile.

  2. Go to Settings & Privacy > Settings.

  3. In the left menu, select Apps and Websites (or visit Facebook Apps & Websites).

  4. Find the Kaizens application and click Remove.

  5. Click View Removed Apps and Websites, select our app, and click Send Request to submit an automated data deletion request to our servers.

Method 2: Disconnect Accounts via Your Dashboard

To remove your integration credentials immediately without closing your entire Kaizens account:

  1. Log in to your dashboard at [https://marketing.kaizens.net](https://marketing.kaizens.net).

  2. Navigate to Account Settings > Social Accounts / Channels.

  3. Locate the connected Facebook account or page and click Delete / Disconnect.

  4. All associated tokens and queued items will be purged immediately from active processing.

Method 3: Direct Manual Deletion Request

To request the complete deletion of your Kaizens account and all associated platform records:

  • Send an email to: privacy@kaizens.net (or support@kaizens.net)

  • Subject line: Data Deletion Request - Facebook App Integration

  • Include the following details in your message:

    • Your registered Kaizens account email address.

    • Your Facebook Page name(s) or App-Scoped User ID (if available).

3. Processing Timeline & Confirmation

  • Standard Deletion: Automated requests initiated through your dashboard or Facebook settings execute within 24 to 48 hours.

  • Manual Email Requests: Deletion requests submitted via email are verified and processed within 30 business days.

  • Once your data has been purged, you will receive a confirmation email containing a confirmation code or completion receipt.